
Know your customer better than anyone.
20-year research veterans PLUS our proprietary agents will define your customer precisely.
Product audits
'UX' isn't dead. Just ask Apple and Samsung.
Know what your customer experiences before the market surprises your product team. Get a third-party audit.
Competitive analysis & product testing
Know what people love about your competitors, then build to make those competitors obsolete.
Executive product & innovation strategy
Great product professionals don't grow on trees. We'll give you an expert on retainer… and he or she will transform your enterprise to meet the future.
Proven track record
Five decades of product expertise. Over 250 projects delivered for global companies and advice to more than 500 startups.
We lead by example through trust, transparency and a relentless focus on your customer.
Results-driven leadership that has guided in-house teams of 10–200 across hardware and software design, development, manufacturing, logistics and executive product management.
Award-Winning Work
"Best in Show" at CES, multiple Red Dot Awards and Webbies.
Industry Recognition
Innovation judge for CES, international talks and thought leadership around all things product, product design and development.
Mobile & Hardware
All Android phones (Google)
Kyocera and Sony handhelds
Consumer Electronics
LG, Panasonic, Samsung, Sony
Home appliances for Target, Best Buy, and LG
Web & Ecommerce
Home Depot, Reuters, Toyota, Gap Inc.
Audio Platforms
Sony, Spotify, Yamaha, MadGenius
Blockchain & Fintech
Chase, Wells Fargo, Paxos, Bridge21, Leumi
Enterprise & CRM
Siemens, Gap Inc., GlobalTrans, MS Dynamics
Real World Testing + AI = Product Audits that don't pull punches
Our team and proprietary AI agents complete in-depth product reviews in under 20 days. We let you know what your customer's think about your product, and how to make it better.
Ethnographic Research
Independent user-studies of consumer tech devices, TVs, CRM software, mobile mapping, fintech, adtech and ecommerce.
Mobility Innovation
Designed and built an original electronic drivetrain system, backed by two granted global engineering patents.
Global Testing Platform
A high-tech quality assurance platform for a Japanese automotive company. Know your limitations before you put anything on the market.
Multi-Industry Innovation
Product breakthroughs for an advertising firm, a consumer tech manufacturer, and two enterprise software companies.

































Award-winning product executive. Three successful startup exits, 15 years leading a premier product innovation and design company, and global team leadership.
A customer-first builder since the early dot-com era, Mr. Baker has shaped digital products, hardware, audio devices, wearables, video, mobility, and enterprise software. He advises Fortune companies and innovative startups alike.
Read his most recent article, a must-read:
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